Our trained team separates dry items from liquid items and puts heavy items at the bottom to keep your purchases from getting damaged in transit.

After putting together your purchases in one package, we store your package inside a climate-controlled area in preparation for delivery. Your shopping will arrive at your doorstep in the best condition possible.

Our drivers ensure that your package arrives at your room or home, depending on the address you have provided.

Hygieneforall.com makes deliveries in Dubai, Abu Dhabi, Fujairah, Al Ain, Ras Al-Khaimah, Ajman, & Umm Al Quwain.

We deliver packages anywhere within the UAE. For people who are in a remote area, far from any city, we may charge additional fees for delivery. The delivery may also take longer.

Expect your delivery to arrive between 10am and 7pm on any day of the week except Friday. We allocate delivery timeslots first-come-first-served.

We don’t have a minimum order value, but we do charge AED 20 for any order worth less than AED 300. This applies all across the UAE.

All the day’s orders are processed by 6pm. If your order comes in at after 6pm, it will be processed the next day.

We do not have any minimum order limits in Sharjah and Abu-Dhabi but customers will pay AE D 20 for orders less than AED 300.

Once you have placed your order, a member of Hygieneforall.com’s delivery team will call you and you can confirm the most convenient time for your delivery to come in.

We are open to changing your delivery time as long as we have not started preparing your order. If you want to inquire about changing your delivery time, call Customer Care on 054 357 5499

Anyone who is at the address you have provided can sign for it on your behalf.

Email hygieneforall.com at [email protected] or call 0543575499 if you have any issue with your delivery. We will be on hand to assist you.

Email hygieneforall.com at [email protected] or call 0543575499 if you have any issue with your delivery. We will be on hand to assist you.

If you want to reject an item that has been delivered to you because it does not meet your expectations, our delivery team will record it in our system and process a refund request.

It is possible to return items. Please consult our Refund Policy Page to learn more about our Return Policy.

We use Delivery vans and trucks to get our packages to customers.

After you have added everything you want into your shopping basket, you select ‘Proceed to Checkout’. Enter the details of your delivery and payment as requested, until your order confirmation comes in. You will receive a summary of your order by email.

We accept four payment methods: Credit Cards, Cash on Delivery, Card on Delivery & Cheque on delivery . Credit cards accepted are Visa and MasterCard.

If you want to use your Credit Card to pay, accept the Terms and Conditions, and wait to be redirected to our secure payment gateway page. The information you need to have on hand is your Credit Card number, the expiry date of your card, and your three-digit CVV number at the back of your card.

Wait for redirection to your bank’s page and enter the 3D secure password for online purchases as required by your bank. Wait for the page to come back for order confirmation.

Debit Cards:

Hygieneforall.com accepts Visa and MasterCard payments. If you want to pay with your debit card, accept the Terms and Conditions and you will be redirected to our secure payment getaway page. Keep your Card number, the expiry date, and the three-digit CVV number at the back of your card on hand. Enter these details and wait for redirection to your bank’s page where you will enter the online 3D secure password. Wait for the page to come back and your order is confirmed.

Not everyone is comfortable paying online on hygieneforall.com. If you want to pay Cash on Delivery, you can still do that. Have the cash ready with you when our delivery team arrives, and you can pay at the time of delivery at the comfort of your own address. You can pay Cash on Delivery for goods worth up to AED. Cash on Delivery applies to either Cash or Card on Delivery and we only accept AED.

In case you have an unsuccessful transaction, you don’t have to go through a process to get your refund. It will be reversed automatically, and you get the money back in your account in one working day.

Hygieneforall.com wants to offer all our customers the highest standard of service. We may place subject orders to Delivery fees in order to achieve that. The costs of delivering lower value baskets can be unsustainable.

The first thing you will receive upon placing your order is an email order confirmation summarizing your order and payment details. Upon delivery, you will now get a receipt and Physical Delivery Note.

Once your Exchange or Refund request is approved, you should expect it in 24 hours. This means that if you want to return your purchase because you are unsatisfied with it, you can call hygieneforall.com customer services on [email protected] or 054 3575499

After checking out, you will see the order confirmation page with your order reference. We will send the same information to your email. Take note of your order reference in case you need to refer to it later. (Enter the correct e-mail address on the order form so that you receive your order information)

Yes. Your delivery address does not have to be the same as your billing address. Simply give us the new delivery address.

Your order is confirmed as soon as you receive your order confirmation.

Your order history is under ‘My Account’ page under ‘Order History.’

Log on to your account and go to Order History to cancel your Order. If you still can’t see it, call us on 054 3575499 or email [email protected] as soon as you can. We will be happy to help.

If you are unsatisfied and wish to return your purchases, please reach our customer service desk on [email protected] or call 054 3575499

Click on a trolley located on the top right corner of the screen.

After choosing the items you want, add it to your basket using the + icon next to the item.

Remove an item from your Basket by clicking on the trolley button on the upper right of your screen and clicking on Remove Icon on the same line as the item. You will have removed the item from your basket.